Reception and enquiries
Reception and enquiries
How can we help you?
Getting help with
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Get immediate help with minor illnesses and injuries:
Pharmacists can also advise on minor illnesses and injuries:
Alternatively you can visit your nearest Minor Injury Unit:
Wiltshire SP2 8BJ
Tel: 01722 336262
Open 24 hours
Millstream Medical Centre
Wiltshire SP1 3SL
Tel: 01722 331191
Monday – Friday: 06:30 – 22:30
Saturday & Sunday: 08:00 – 20:00
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
How can we help you?
For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.
Get help online – NHS 111 Online
*NHS 111 Online is currently in beta and so is not available all in areas.
Visit a Pharmacist
- No appointment necessary
- Many pharmacists have a confidential area
- Open till late and at weekends
Contact a Nurse
Contact a Doctor
How can we help you?
Vaccinations, medication and travel advice
We offer a full travel advice and immunisation service. If you are travelling abroad please make an appointment at least 6 weeks prior to your travel date and complete and submit the travel form at least a week before your appointment.
Do you need vaccinations?
Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.
Let’s see what we can do…
Splitz is an independent charity and leading provider of domestic abuse support services in southwest England.
Telephone: 01225 775 276
As an independent charity, Victim Support work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. They help people feel safer and find the strength to move beyond crime.
Solace Sexual Assault Referral Centres (SARCs) provide local communities with a safe, discreet and caring environment to support victims of rape and sexual assault.
Cruse Bereavement Care
Support, advice and information for children, young people and adults when someone dies. The charity also works to enhance society’s care of bereaved people.
Telephone: 0808 808 1677
Wessex Cancer Trust believes that there should be help and support available to everyone living with cancer, when and where they need it. They provide health and well-being information, exercise programmes and courses to help you move on from cancer.Each year Wessex Cancer Trust reaches over 8,000 people in the local community.
Cancer Research UK
Free information service provided by Cancer Research UK about cancer and cancer care for people with cancer and their families.
Telephone: 0300 123 1022 (general enquires)
Telephone: 0808 800 4040 (Cancer related enquires)
Macmillan Cancer Support
At Macmillan they know how a cancer diagnosis can affect everything. So they help you find your best way through. From advice about money and work, to someone who’ll listen if you just want to talk, they’ll be there when you need them the most.
Telephone: 0808 808 0000 – Monday-Friday, 09:00 – 20:00
Carer Support Wiltshire
Carer Support Wiltshire is a local charity that supports all carers in Wiltshire. Their aim is to create carer friendly communities where carers are recognised, valued and supported.
Telephone: 0800 1814 118
Support and benefits for Carers
Support from local councils, respite care and help for young carers.
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Contact for families with Disabled children
Contact support families with the best possible guidance and information. For every shape and size of family, whatever they need and whatever their child’s disability, we’re here.
Telephone: 0808 808 3555
A personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
Get Wiltshire Walking
Get Wiltshire Walking is a Public Health funded project which aims to ensure every community has access to a free weekly led walk. Walking is the lowest risk of all physical activities yet produces massive benefits to physical fitness and mental wellbeing.
Tai Chi Classes for Parkinson's Sufferers
This gentle form of exercise is for those who wish to maintain movement and balance.
Classes are 45 minutes each Wednesday in term time from 11:30 to 12:15 and free to people with Parkinson’s Disease.
Community First is an award winning charity that has supported people and places across Wiltshire and Swindon for over 50 years.
Telephone: 0138 0722 475
Wiltshire IAPT Service
Wiltshire IAPT Service offer a wide range of support. from psycho-educational courses to one-to-one intervention, as everyone’s needs and preferences are different.
Opening times: Monday to Friday – 09:00 to 17:00
Telephone: 01380 731 335
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.
Telephone: 116 123
Wiltshire Mind is a voluntary organisation affiliated to Mind, working towards a better life for people diagnosed (or not), labelled and treated as mentally ill.
There are support groups across the country at six centre locations: Melksham, Chippenham, Devizes, Malmesbury, Salisbury and Trowbridge. Weekly sessions provide a safe, friendly place where anyone with mental health issues can find support and friendship.
Telephone: 01225 706532
Free anonymous online chat for young people to discuss your mental health issues.
Diabetes UK South West
Diabetes UK campaign at a local and regional level to increase the profile of diabetes issues.
Telephone: 0345 123 2399
Find practical help with managing Type 2 diabetes through this informative toolkit.
Telephone: 0162 853 7900
Happy Hearts offers structured exercise to anyone who wants to maintain a
healthy level of fitness. Happy Hearts was primarily for Phase IV Cardiac Rehabilitation patients, but due to the connections with other medical conditions it is now open to anyone of any age that may have a medical condition or just feel the need to get fit, although generally structured for the over 45’s our youngest is 15 and oldest 94.
Wiltshire Sight is an independent charity supporting people living with sight loss, as well as their families and carers.
Telephone (Monday to Friday, 10:00 – 15:00): 01380 723682
Guide Dogs wants a world in which all blind and partially-sighted people enjoy the same rights, opportunities and responsibilities as everyone else. Their mission is to provide guide dogs and other mobility services that increase the independence and dignity of blind and partially-sighted people.
Telephone: 0800 953 0113
Deafblind UK supports people with combined sight and hearing loss to live the lives they want .Losing your sight and hearing can be frightening. The charity’s team of experts is here every step of the way to show you life beyond sight and hearing loss.
Telephone: 0173 3358 356
Sense is the leading national charity that supports and campaigns for children and adults who are deafblind. They provide expert advice and information as well as specialist services to deafblind people, their families, carers and the professionals who work with them. They also support people who have sensory impairments with additional disabilities
Telephone: 0300 330 9256 – 09:00 to 17:00, Monday to Friday
Swindon and Wiltshire Active Recovery Service
Swindon & Wiltshire Active Recovery Service (IMPACT) is a free, confidential service for anyone concerned about their own or someone else’s substance use. IMPACT provides evening sessions for those who cannot attend during the working day and can offer online tools to make accessing support as easy as possible.
Telephone: 0345 603 6993
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 917 7650
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
Age UK Wiltshire
Age UK is the country’s largest charity dedicated to helping everyone make the most of later life.
Telephone: 01380 727 767
Experienced drivers are, in general, safer than those with less experience but as we age, our health and fitness, often including our eyesight, physical condition and reaction times, begins to decline.
Recognise whether and how your driving is changing and decide what you can do to cope with these changes and find help, such as medical advice, driving assessments and training and vehicle adaptations
Free phone support for older people, 24 hours a day.
Telephone: 0800 4708 090
Salisbury Hospital Maternity Unit
A team of caring midwives and experienced specialist doctors (obstetricians) supported by the team from the Neonatal Unit and other healthcare professionals from across the hospital provide you with comprehensive high quality care.
Wiltshire Sexual Health Service (WiSe) is a free NHS service providing STI testing and treatment, contraception and HIV services.
Telephone: 01722 425120
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Family Planning Association
A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Telephone: 020 7608 5240
Sexual Health Helpline
The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 09:00 – 20:00.
Telephone: 0300 123 7123
Smokefree Wiltshire offers tailored stop smoking support for any
smoker living in Wiltshire wanting to quit.
You can find out more here
Telephone: 0300 003 4566
Quit with help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Meetings, Online or a little bit of both. There are options and support, whatever your lifestyle, from WW International (formerly Weight Watchers).
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
One You Couch to 5K - Mobile App
The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.
Download from: play.google.com
Download from: itunes.apple.com
Am I a Healthy Weight?
Calculate your BMI using this NHS Tool